Bug

In your Web Console under Reports > eDiscovery Exception Report you are able to create a reports to identify possible issues in the indexing process. 

Bug:

If you try to create such a eDiscovery Exception Report and you click on a search engine you will see a greyed our form with a moving progress circle and after a timeout interval (~20seconds) you get an error message 3011,Search Engine service is down and a note that the CommVault Search Engine may not running. But CommVault Search Engine is up and running fine.

The root cause is that the Commvault Web Server installed on a different machine cannot connect to the CommVault Search Engine as the Windows Firewall is blocking the connection. Commvault missed to add the C:\Program Files\CommVault\Simpana\CIServer\bin\tomcat6.exe executable to the firewall exceptions.

Solution:

If you try to connect to an Dell iDRAC Enterprise it may happen that you cannot connect. IE for example shows you the login form, but Google Chrome and Firefox not. This happens because you are redirected to an SSL URL and the OpenSSL used by iDRAC has issues with your browser and fail to establish a TLS 1.2 connection. It looks like this:

Workaround:

  • Run Google Chrome with C:\Program Files (x86)\Google\Chrome\Application\chrome --ssl-version-max=tls1.1 and upgrade iDRAC asap.

Solution:

  • Upgrade iDRAC to 1.98 or later

Affected systems (only known server types):

  • R310
  • R510

If you are using CFCONTENT with images or PDFs you will run into serious troubles with ColdFusion 10 Updater 14. These updater contains an upgrade of the IIS connector and will break your websites. This is known to be an issue with ColdFusion 11 and ColdFusion 10. The bug has been logged with Adobe as coldfusion 10 update 14. failed to load pdf document, but the issue goes far beyond PDFs.

Symptoms:

  • An URL use CFCONTENT tag to output a PDF or an image to the browser. If you have URL parameters attached to this URL it will fail to download.
  • Wireshark traces show that no binary data is send to the web browser. You only see a GET and some headers, but no content.

Workarounds:

  1. Replace Updater 14 connector DLL C:\ColdFusion10\config\wsconfig\[ID]\isapi_redirect.dll with the connector DLL from Updater 12.
  2. Uninstall CF 10 Updater 14

Repro case:

If you are using file based EHCache in Coldfusion you will run into serious troubles with ColdFusion 10 Updater 14 and your application goes down. You can find this case in bugtracker #3858286: CacheManager has been shut down error with Update 14. These updater contains an upgrade of EHCache library from version 2.5.1 to 2.6.6 to fix the bug #3339491: Upgrading Ehcache causes silent failure and unexpected behavior. You may have also seen that EHCache 2.6.6 is not available on EHCache download pages, but I do not know why yet. I guess it is sooo unstable that these version may has been removed.

Symptoms:

  • The CacheManager has been shut down. It can no longer be used.

Workarounds:

If you encode your structs or arrays to JSON in ColdFusion 10 you may see some strange and unexpected results happen. The reason is that ColdFusion is a type-less language and don't know anything about the type of a variable. This means all your variables are strings very first. But you need to have valid values for boolean or integers or floats.

ColdFusion cannot do this for you out of the box by today. What ColdFusion does is really stupid and causes a lot of unexpected troubles as CF has no idea about the variable type. It simply tries to find out what type of variable the value may be and converts it to these type. As always with automatism's they must and will fail! The problems you may face are the following:

For about several months we are trying to figure out a bug with Adobe. Support is telling me they are unable to reproduce the issue as always. The problem is that the DataDirect Driver for Microsoft SQL that Adobe delivers with ColdFusion 10 and 11 product seems to have a major memory leak.

Heap with Adobe / DataDirect MsSQL Driver

Very high and bad memory usage compared to Microsoft driver. Memory usage will grow over longer period of time until system goes out of memory. CPU usage will also grow extremely over time to 50% or more where a normal load is 5-10% when the service is restarted. This is one extreme example:

Heap with Adobe / DataDirect MsSQL Driver (OutOfMemory)

Symtom:

You are trying to install Adobe ColdFusion 10 Enterprise with instances and after the instance has been created you cannot start the instance.

Cause:

The main instance named cfusion has Allow Line Debugging enabled at the time when you created the new instance.

Workaround:

Uncheck Allow Line Debugging before creating a new instance and enable it afterwards in the newly created instance if required.

History:

  • 02/07/2013: Found the workaround.

There exists an annoying bug in Windows 7 with GPOs and RODCs that makes your users waiting 20 minutes until the computer starts installing software via Active Directory.

The infrastructure has a central site with 2 DCs 2008 R2 and several branch offices with Read Only Domain Controller located on every office. The problem is that when some changes are done on the Group Policies in the central site (modify old GPOs, create new ones, most often install software like Flash player) after the restart (or gpupdate /force) when the new settings are applied it take about 20 minutes for the client to boot.

Windows boots and show a throbber with "Applying software installation policy..." for about 20 minutes (10 minutes per machine + 10 minutes for user GPO timeout). This happens only after you have changed a GPO and only once. It doesn't matter if this is a software policy or any random setting. The setting get's applied and all other future reboots are fine, until you change anything again inside a GPO.

Google Adwords Editor 9.7.1 and 9.8.1 and 9.9.0 again has been released with major design flaws, see Developers best practice for Windows user profiles. It saves itself, including Adwords data in Windows folder structures that are getting lost on a user logout. Additional to this, there is no way to redirect the data folder to a Roaming Profile folder like it's possible with Google Chrome.

The fundamental broken Windows basics are:

  • Roaming Profiles are not supported
    • As result - all data and the application itself get's lost if you log off from the computer.
    • This happens for the reason that the Application is installed to LocalAppDataFolder, what is a folder that is per definition a folder that is excluded from roaming.
  • Application is not installed for All Users
    • This is at least wrong design as Adwords should be used by 98% in Enterprises and not at home. The application need to be deployable per machine to be Enterprise ready.

How to workaround some of the issues?

If you'd like to deploy VMware Player in your Enterprise you need to extract the MSI setup from the standard setup. You need to download the normal VMware-player-4.0.1-528992.exe file from VMware site. Than just launch these installer .exe, wait until the setup shows the "Welcome to the installation wizard for VMware Player", but don't install the Player. While the setup is launched setup creates a folder in C:\Users\%username%\AppData\Local\Temp\vmware_[random number]. Make a copy of this folder to your distribution share. Cancel the launched setup. Now you have the required MSI file vmware player.msi in the copied folder.

If you try to deploy VMware Player 4.0.0-471780 or 4.0.1-528992 to your Desktops via Active Directory you will expierence some major difficulties. At very first it's not possible to install at all. After some investigation it looks like very many others reported this bug in the VMware Community Forums, but nobody came up with a solution.