How to pre-configure ShoreTel Communicator for first startup

You may hate to configure every ShoreTel Communicator 13.x client - again and again if a new user is logged in very first. If you run Active Directory SSO with ShoreTel there is a way to archive this. ShoreTel itself does not provide any GPO files to make our life easier, but you can add the following registry keys via a Group Policy and if you click Communicator icon on your desktop it just starts up and that's it.

I have setup a GPO with below registry keys with action "Create".

Windows Registry Editor Version 5.00
 
[HKEY_CURRENT_USER\Software\Shoreline Teleworks\ShoreWare Client]
"Server"="my-hqserver-hostname"
"ShoreTelButtonTipShown"=dword:00000001
"LDAPEnabled"=dword:00000001
"DomainForLoggingIntoCASandSM"="MYDOMAIN"

Below is a more advanced version for 13.x that removes a nag screen and solves serious performance issues with the ShoreTel 13.x Outook Addon. This will disable the directory walk and should be a default in ShoreTel 13.2 18.41.9700.0 or later. The additional registry keys below are added via action "Replace" to allow a removal later.

Windows Registry Editor Version 5.00 
 
[HKEY_CURRENT_USER\Software\Shoreline Teleworks\ShoreWare Client] 
"DoNotWalkOLFolders"=dword:00000001 
"Server"="my-hqserver-hostname" 
"ShoreTelButtonTipShown"=dword:00000001 
"LDAPEnabled"=dword:00000001 
"DomainForLoggingIntoCASandSM"="MYDOMAIN" 
 
[HKEY_CURRENT_USER\Software\Shoreline Teleworks\ShoreWare Client\MAPI Client] 
 
[HKEY_CURRENT_USER\Software\Shoreline Teleworks\ShoreWare Client\MAPI Client\Calendar] 
"DaysToQuery"=dword:0000000e 
"ProcessDataInterval"=dword:0000001e 

This few registry keys will remove the user specific setup wizard and automatically configures communicator. Nothing more need to be added if there are not very specific needs.

History:
  • 2017-11-13: Removed Version of ShoreTel Communicator. It also works with later versions and is in use with 14.x
  • 2013-08-06: Written for Communicator 13.x
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